Sales Coordinator

Job Overview:

We are seeking a highly organized and proactive Sales Coordinator to support our sales team. The ideal candidate should have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Experience in the corporate gifting, advertising, or events industry is mandatory.

Key Responsibilities:

• Order Processing & Coordination:
  • Handle incoming orders via phone, email, and online channels.
  • Ensure orders have correct pricing, discounts, and product specifications.
  • Input and process orders, ensuring timely and accurate delivery.
• Customer Communication & Support:
  • Manage urgent calls, emails, and messages when sales managers are unavailable.
  • Answer customer queries, inform them about order status, and arrange delivery schedules.
  • Provide excellent customer service to enhance client satisfaction.
• Collaboration & Sales Support:
  • Work closely with the sales and marketing teams to coordinate marketing events.
  • Assist sales teams in securing and renewing orders.
  • Ensure smooth coordination between departments for handling sales, queries, and deliveries.
• Reporting & Documentation:
  • Maintain accurate sales records and reports.
  • Prepare reports and documentation related to sales activities.
  • Utilize Excel and other tools for tracking and analyzing sales data.

Requirements:

• Experience: Minimum 1-2 years in a similar role.
• Industry Background: Corporate gifts, advertising, or events industry experience is preferred.
• Technical Skills:
  • Proficient in Microsoft Excel (including formulas).
  • Knowledge of Photoshop & Illustrator is an added advantage.
  • Understanding of branding techniques (e.g., printing methods) is beneficial.
• Languages:
  • Fluent in English (speaking & writing).
  • Knowledge of Arabic or other languages is an added advantage.
• Soft Skills:
  • Strong organizational and problem-solving skills.
  • Team-oriented, adaptable, and detail-focused.
  • Excellent customer service and communication skills.

Salary Range:

Competitive, based on experience.